Visiting UAE for the first time? This guide walks you through immigration, baggage, customs, SIM cards, money, and transport into the city—so you start your trip confidently and smoothly. Keep it handy at the airport for reference.
Most international visitors arrive via Dubai (DXB), Abu Dhabi (AUH), Sharjah (SHJ), or Ras Al Khaimah (RKT). Terminals are modern with clear signage in English and Arabic. Expect long queues at peak hours (morning 6–10 AM and evening 6–10 PM). Keep your passport, visa, and hotel details ready.
Follow the “Foreign Passports” lines unless otherwise indicated. Present passport and visa/ETA. Officers may ask about your stay duration, purpose, and first-night accommodation. Fingerprints and photos are often taken electronically. Families should stick together; minors usually travel with a parent or guardian.
After immigration, follow signs to baggage reclaim. Missing luggage? File a Property Irregularity Report (PIR) at the airline desk. Use “Green Channel” if nothing to declare; “Red Channel” for dutiable items. Keep electronics and receipts handy for inspection.
Exchange a small amount of cash at airport counters; ATMs provide better rates in the city. Cards widely accepted in hotels, malls, and restaurants; keep some cash for taxis or tips. Tourist SIMs available at airport counters; activation is usually fast. Download offline maps and ride-hailing apps while on airport Wi-Fi.
UAE has multiple terminals at major airports. Arrive 90–120 mins early for domestic flights. Keep boarding passes and valid ID handy.
| Scenario | Suggested Buffer | Notes |
|---|---|---|
| Intl → Domestic (same airport) | 2–3 hours | Immigration, bags, security, re-check |
| Intl → Domestic (different terminals) | 3–4 hours | Shuttle/drive time + margin |
Wheelchairs, buggy services, and family-friendly restrooms are available. Carry prescription meds with a note. First-time visitors can ask airport info desks for taxi counters or metro directions.
Share your location with someone you trust until you reach the hotel. Keep passport handy at check-in. Ask the front desk for trusted cab numbers, ATMs, and late-night food options. Stay hydrated and eat light.
One of the most affordable and reliable ways to explore Dubai. Stations connect major malls, business districts, and airports. Get an NOL card at kiosks.
Safe, air-conditioned buses connect Dubai, Abu Dhabi, Sharjah, and Ras Al Khaimah. Tickets are budget-friendly, and schedules run frequently.
Ideal for long stays or road trips. International Driving Permit (IDP) required for most visitors. Fuel is cheaper compared to many countries.
UAE welcomes millions of foreign visitors annually. Modest dress is appreciated in public places like malls and metro. Public displays of affection should be avoided. Alcohol is only allowed in licensed venues. Always respect local laws, even if unintentionally broken.
Ride-hailing apps for safe city travel with upfront pricing.
Plan metro, tram, bus journeys and recharge your NOL card easily.
Food delivery apps for late-night meals after hotel check-in.
| Service | Number | Notes |
|---|---|---|
| Police | 999 | 24/7 emergency hotline |
| Ambulance | 998 | Quick response in cities |
| Fire Department | 997 | Fire and rescue emergencies |
| Tourist Helpline | 800 44444 | Dubai tourism support line |
Airport counters are convenient; city stores may be cheaper but slower. Late-night arrivals benefit from airport SIMs for rides and navigation.
Use app cabs from official pickup zones or prepaid taxi counters. Confirm plate and driver info. Hotels may provide pickups for convenience.
File a PIR at the airline desk with hotel address and bag details. Keep the PIR number for tracking.
Yes, widely accepted in urban hotels, malls, and restaurants. Keep some cash for small purchases. Notify your bank about travel to prevent blocks.
2–3 hours for same airport; 3–4 hours if terminals differ. Include shuttle/transfer time and security checks.
Avoid unsolicited helpers or unofficial taxis. Use official counters, metered taxis, or app pickups only.